Computer
Operator
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Job
Title: |
Computer
Operator |
Company
Job Code: |
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FLSA
Status: |
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Division/Department |
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EEO
Code: |
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Reports
to: |
Supervisor |
Salary
Grade/Band: |
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Last
Revision Date: |
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SUMMARY
Perform a variety
of computer operations. Monitor console control panel and make procedural
and/or operational corrections as necessary.
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PRIMARY RESPONSIBILITIES
- Operate
and monitor mainframe and mid-range computer and peripheral equipment
to include; printers, tape and disk drives.
- Observe
operation of equipment, control panels, error lights, verification
printouts, error messages, and faulty output.
- Research
error messages and manipulate console to resequence job steps
after a job is interrupted.
- Monitor
console control panel for faulty output or machine stoppage.
- Make procedural
and/or operational corrections as necessary.
- Contact
appropriate staff to resolve console control panel errors.
- Determine
source of computer problems (hardware, software, user access,
etc.).
- Advise staff
on appropriate action.
- Remove and
distribute computer output.
- Clear equipment
at end of operating run and review schedule to determine next
assignment.
- Serve as
liaison between staff and the technology department to resolve
issues.
- Provide
recommendations on company technology purchases.
- Document
computer problems and resolutions for future reference.
- Maintain
confidentiality with regard to the information being processed,
stored or accessed.
- Other duties
as assigned.
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ADDITIONAL
RESPONSIBILITIES
- Provide
on-the-job training to new department staff members.
- Assist personnel
of other departments as a computer resource
- Provide computer
orientation to new company staff.
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KNOWLEDGE
AND SKILL REQUIREMENTS
- Knowledge
of computer system backup requirements and procedures. Knowledge
of computer input and output media. Ability to initialize and
operate computer hardware and software systems. Ability to utilize
computer operating systems utilities. Knowledge of computer job
control procedures. Ability to determine the nature of computer
hardware and systems software problems, and to communicate technical
guidance and information to users. Ability to learn and support
new systems and applications. Work with staff requires interpersonal
skills. This is normally acquired through a combination of a Bachelor's
Degree and three to five years of computer operations experience.
- Duties require
ability to lift objects up to 40 pounds.
- Willingness
to work different shifts.
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WORKING CONDITIONS
Working conditions
are normal for an office environment. Work requires extensive work
using a computer. Occasional lifting of objects up to 40 pounds.
May require shift work.
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SOURCE: hrVillage.com
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